Diver6 - FAQ

What comes in a standard Diver6 System?

A Standard Diver6 System for 6 divers will include:

• (1) Xplore Technologies Ultra-Rugged Sunlight Readable Military Tablet XC6 M2
• (1) Topside Modem
• (1) Topside Modem Power & Data Cable
• (1) Battery - Mil 5590 form factor
• (1) Battery Case
• (1) Battery Charger
• (6) Diver Modems
• (6) Diver Modem chargers
• (6) Diver Modem Tank Mounts
• (1) Tool / Spares Kit
• (1) Rugged Case for Topside Modem & Accessories (includes hard case for tablet)
• (1) Rugged Case for Diver Modems & Accessories
• (1) Diver6 Software Suite
• (6) Shearwater® PETREL or NERD dive computers (optional)

Systems are sold in a 3, 4, 5, or 6 diver configuration.

What operating systems do you support?

The Diver6 software can operate on Windows 7, 8, 8.1 or later and Mac OS X (10.7 or later).

Can diver data be exported from the system?

Yes, diver data can be exported. Using the Diver6 export functionality dive masters can:

• Export Diver History
• Export Individual or All dive records
• Export GPX compatible track files
• A CSV file with all diver data is also available on the system
• Dive Reports (PDF)

This information can then be used for analysis on many of the industry standard GIS applications and can be imported into databases and spreadsheets for further analysis.

What additional functionality do the Shearwater® products provide?

Special features available with Shearwater® integration:

• Diver Distress - A diver may issue a distress message indicating that he or she is in trouble. When this occurs the Diver Modem will emit a Morse Code S.O.S signal. This can be helpful for another diver to hear the S.O.S call and head toward the diver in distress.

• Diver Assist - The dive master can direct a diver to assist another diver. The Diver6 system with provide range, bearing and depth information to the assisting diver.

• Diver Recall - The dive master can recall individual or all divers to the surface and provide directional information.

• Additional data to include tank pressures, rebreather status and any decompression commitment.

Can I purchase additional hardware?

You can purchase additional diver equipment that will seamlessly integrate with your existing system.

You can also purchase additional chargers and accessories.

Contact us and we can meet your needs.

Where can I purchase a system?

Please visit our Sales and Distribution page under the Contact Menu.

How easy is it to connect the Diver6 System?

The Diver6 system can be connected and ready to use following the steps below.

1. Connect Topside Modem to Battery with cable provided.
2. Turn on Battery Unit.
3. Connect USB Cable to Battery Unit and plug into computer.
4. Start Diver6 Software.

It is important that you follow these connection steps for proper start up. See you Quick Start guide and User’s Manual for more detail.

What is the best location to mount the Diver Modem?

The best placement for Diver Modem mounting is near the top of the air tank with the modem head near the regulator. This will reduce acoustic shadows, allowing for better communication with the diver.

What is the best location for the Topside Modem?

Placement of the Topside Modem is crucial for the success of the dive. The topside modem is the dive master’s view to the divers.

The Topside Modem has a “tick” mark that is to be used to align the modem. This is your “12 o’clock” position.

The Topside Modem should be positioned:

1. On a vessel, below the keel and away from the engines. Vessel should be stationary or moving less than 2 knots.
2. On shore/harbor, away from any hard seawalls. The communications can be reflected and cause inaccurate tracking.
3. Fixed mounted is best. The Topside should be aligned with the bow of the boat. In a harbor or from a dock, align the topside and the tablet computer in the same orientation.

Fixed mounted is the best for accurate tracking. If the topside modem is allowed to spin in the water, the accuracy of the diver location and tracking to the dive master is diminished.

Positioning is based off the “tick” mark, as that is the 12 o’clock position for tracking. The dive master should orientate himself and the tablet computer to the same heading/direction as the topside modem.

Having trouble turning off your Diver Modem?

The Diver Modem uses a piezoelectric effect to toggle power states. The piezoelectric element relies on force applied to the materials within causing stresses on those materials to generate an electric charge. The charge must be great enough to overcome the gate voltage to activate the circuit. 

The diver modem utilizes an additional circuit (that we have tuned) to require the button to be activated by a purposeful button press.  A slow yet forceful press will not cause the modem to turn OFF because the size of the charge in the piezoelectric material is based on force AND rate of change in the material.   This eliminates the possibility of inadvertent power cycles during transport as well as diving activities. 

It is suggested that you give a forceful quick push to the power button rather than a slow push to turn off the unit.